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Privacy Policy

How PDLC Pro collects, uses, and protects your information.

Last updated: June 26, 2026

1. Introduction

PDLC Pro LLC ("PDLC Pro," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our services.

By using our website or submitting information to us, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly: When you request a quote, contact us, or use our chat features, we may collect your name, email address, phone number, property address, property type, project details, and any other information you choose to provide.

Information collected automatically: When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, and the dates and times of your visits through cookies and similar technologies.

Communications: If you contact us by phone, our AI receptionist or team may collect and retain information from your call to assist with your inquiry and follow up on your request.

3. How We Use Your Information

We use the information we collect to: respond to your quote requests and inquiries; schedule site visits and installations; process payments and manage your projects; send you confirmations, reminders, follow-ups, and service updates; improve our website and services; and comply with legal obligations.

We will only contact you using the methods you have consented to, including phone calls and SMS text messages where you have provided express consent.

4. SMS and Phone Communications

By providing your phone number and consenting on our forms, you agree to receive phone calls and/or SMS text messages from PDLC Pro regarding your quote request, appointments, and services. Message and data rates may apply. Message frequency varies.

You may opt out of SMS messages at any time by replying STOP to any message. You may opt out of phone communications by informing us directly. Opting out of marketing communications will not affect transactional messages necessary to complete services you have requested.

5. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as scheduling, customer relationship management, payment processing, and communication platforms. These providers are obligated to protect your information and use it only for the services they provide to us.

We may also disclose your information if required by law, to enforce our agreements, or to protect the rights, property, or safety of PDLC Pro, our customers, or others.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us at info@pdlcpro.com.

You may also opt out of marketing communications at any time without affecting services you have already requested.

9. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings, though disabling them may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites or embedded services such as forms and chat tools. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

PDLC Pro LLC
Email: info@pdlcpro.com
Phone: 651-319-8745
Bloomington, Minnesota

ยฉ 2026 PDLC Pro LLC. All rights reserved. ยทPrivacy PolicyยทTerms of Service
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